General terms and conditions of business

General Terms and Conditions (GTC) of Carpotronics

§ 1 Conclusion and subject matter of the respective contract / scope

1. These General Terms and Conditions (GTC) regulate the contractual relationship between Carpotronics, Pawel Balcerzak, Höferweg 12, 32602 Vlotho (hereinafter referred to as the seller), and the respective customer. The contract language is German.
2. A consumer within the meaning of these General Terms and Conditions is any natural person who completes an order for a purpose that cannot be attributed to their commercial or independent professional activity. An entrepreneur within the meaning of these General Terms and Conditions is any natural or legal person or a partnership with legal capacity who, when concluding an order, is acting in the exercise of their independent professional or commercial activity.
3. The General Terms and Conditions apply exclusively. We do not recognize any terms and conditions of the buyer that conflict with or deviate from these General Terms and Conditions unless the seller has expressly agreed to their validity in writing.
4. All prices are gross prices and include the applicable statutory VAT rate. The sale of goods by the seller to the customer is the subject of the respective contract.
5. The customer can order the goods via the internet shop (the seller's website www.carpotronics.de). An order confirmation will be sent to the customer by email after their order has been sent. His details and order are listed again in this order confirmation. This order confirmation does not constitute an acceptance of the conclusion of the contract. If the seller accepts the offer, the buyer will be informed of this within 2 working days by means of a declaration of acceptance of the contract or a shipping confirmation. If the seller does not send the declaration of acceptance of the contract or the shipping confirmation to the customer on time, the customer is no longer bound to his order.
6. The customer can view his orders in his customer account.
7. The contract text and the general terms and conditions will be sent to the customer by email after his order.
8. Goods are only sold in normal household quantities.

§ 2 Retention of title, transfer of risk

1. The delivered goods remain the property of the seller until full payment has been made.
2. Even in the case of mail order sales, the risk of accidental loss and accidental deterioration of the item sold only passes to the consumer when the item is handed over. For entrepreneurs, the risk is transferred to the entrepreneur when the ordered goods are handed over to the shipping company.

§ 3 Shipping costs

1. The shipping costs incurred are not included in the purchase price. The costs for delivery and shipping including the costs for packaging and insurance are stated separately in our delivery and shipping costs.

§ 4 Payment conditions

1. After conclusion of the purchase contract, the customer's payment claims are due for payment immediately.
2. The customer has the opportunity to choose between various payment options specified in the seller's online shop.
3. The seller may exclude certain payment methods for delivery destinations abroad or other reasons.

§ 5 Delivery times

1. The goods will be delivered within five working days, unless a different deadline is specified in the item description. The delivery period begins from the moment the full amount of the payment request to the customer is received by the seller. Payment by last name is excluded, in this case the delivery time begins on the following working day of the conclusion of the contract. The seller reserves the right to withdraw from the contract if he is not delivered correctly and on time and is not responsible for the lack of availability of the goods. Compensation for damages is excluded unless there is intent or gross negligence. In the event of delivery delays, the customer will be informed immediately. The seller is entitled to make partial deliveries and combine several orders.

§ 6 Right of withdrawal

Right of withdrawal
Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last item. In order to exercise your right of withdrawal, you must inform us (company Carpotronics, owner: Pawel Balcerzak, Höferweg 12, 32602 Vlotho / Mailing, Tel.: 015755207427, carpotronics@web.de) by means of a clear statement (e.g. sent by post letter, fax or e-mail) about your decision to revoke this contract. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
- You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
- You bear the direct costs of returning the goods.
- You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

§7 Warranty

1. The warranty is based on the legal provisions. According to Section 438 Paragraph 1 No.3, the statutory warranty period of two years applies to consumers. If the customer is an entrepreneur, the limitation period for warranty claims is one year.

§8 Liability

1. The seller assumes no liability for damage caused by slight negligence. Otherwise, the seller is only liable in the event of his own intent or gross negligence or in the event of intent or gross negligence on the part of his legal representative or vicarious agent.
2. The limitation of liability according to paragraph 1 above does not apply to the seller's liability for damages resulting from injury to life, body or health and claims under the Product Liability Act. Furthermore, it does not apply to claims due to defects if the seller fraudulently concealed the defect or gave a guarantee for the quality of the item. The limitation of liability also does not apply to obligations that must be fulfilled in order to be able to properly execute the contract if these are violated and the customer can be sure that they will be complied with.

§9 Storage of data

1. The buyer agrees that the personal data from the purchase contract will be stored by the seller on data media for the purpose of use in the seller's commercial operations. The seller cannot pass on the stored data to third parties

§ 10 Final provision and miscellaneous:

1. The law of the Federal Republic of Germany applies. The validity of the UN Convention on Contracts for the International Sale of Goods is excluded if the customer is not a consumer.
2. If one or more provisions of these General Terms and Conditions are or become invalid, all other provisions remain unaffected.

All brand names, trademarks and all product images are the property of their rightful owners and are used here for description purposes only. Mistakes, misprint and price changes reserved.

Batteries are not allowed in the trash at home! All consumers are therefore legally obliged to hand them over to their local collection point or to a retailer. This means batteries can be disposed of in an environmentally friendly way! Batteries containing harmful substances are identified by this symbol and by chemical symbols (Pb for lead, Dd for cadmium, Hg for mercury).

Bank details:
Carpotronics
Pawel Balcerzak
IBAN: DE79 4825 0110 0000 6050 97
Sparkasse Lemgo